Customer Service is CRITICAL if you want to keep and attract new customers!
One of the biggest elements of your personal brand is your customer’s experience of you from the first impression all the way through the purchase process and beyond.
How you make your customers feel in this process is what they are going to share with others.
It also makes or breaks whether or not you are going to get referrals from them.
And the power of this experience filters down to your team. Watch this short video about the power of customer service and how it can help your customers feel connected and appreciated.
One of the #1 outcomes of taking care of your customers is that they feel heard. That is very powerful.
To learn more about my book that I mentioned in the video, click here.
I’d love to hear more about your customer service tips…comment below!
Take a page from Apple's customer service and do this..
Posted by JuliAnn Stitick, Personal Brand Expert on Friday, December 2, 2016
